Shipping policy

Getting Your Candy Fix Fast!

We know you're eager to get your hands on some delicious KWLCANDY treats, so we work hard to ensure swift and secure delivery. Here's what you need to know:

Processing Times:

• Orders are usually processed and shipped within 3-5 business days (excluding weekends and holidays).

Shipping Speeds & Costs:

• We offer a variety of shipping options to fit your needs and budget. These options will be displayed at checkout along with estimated delivery times and costs.

Free Shipping:

• We may offer free shipping promotions from time to time. Keep an eye out for announcements and special offers!

Tracking Your Order:

• Once your order ships, you'll receive a notification with a tracking number so you can follow your candy's journey to your doorstep.

Warm Weather Shipping:

• During hot summer months (generally May to August), we recommend selecting expedited shipping options for orders containing chocolate to prevent melting.

International Shipping:

• Currently, we only ship within the United Kingdom.

Returns & Exchanges:

• Due to the nature of our products, we are unable to accept returns or exchanges.

Questions?

• If you have any questions about our shipping policy, please don't hesitate to contact us at kwlcandyofficial@gmail.com.

Happy Shopping!

KWLCANDY Team